Signify top management’s commitment to well being of employees                                 体现管理层对员工所关心的问题的重视和承诺
Survey report is only a means & the starting point to improve rather the end itself                         调查报告只是改进的手段及起点，而非最终目标
Segment the employees into workgroup to identify the problem area                              将员工分成工作小组以确认问题所在